Billing and FAQs

Food and Health Communications, Inc. Billing Policies for Premium Memberships 

 Payments and receipts

·      All accounts are set up on a prepaid basis. They are not activated until payment is received.

·      Payments may consist of a credit card, PayPal, or check. Once payment is received, membership is activated.

·      Pay by selecting a member choice here:

·      Billing period is annual with an auto-renewal. Memberships can be stopped at any time with a refund on unused months.

·      Members are responsible for keeping their credit cards up to date in their profiles.

·      Memberships are based on availability, not usage. Used time is not refundable.

·      All auto-renew products are automatically charged. They can be canceled at any time by contacting us.

·      Receipts are emailed immediately, and all members can access their receipts in their member profiles. Email us if you need help.

Cancel at any time:

·      Members may cancel at any time and get a refund on unused, future months and days. Simply contact us. We will issue a membership refund based on the amount of time left on your subscription.

·      Customer billing periods occur on the day and month your subscription started.


How do I mail a check?

Link to form for payment by check. Fill it out and mail it to the address at the bottom of the page along with your check.

What is the difference between free and premium content?

There are hundreds more articles and handouts in the premium library. You get a lot more content and the ability to search and find everything we have ever created. Plus, you get a license to distribute our content while your membership is active if you are a Professional or Gold member. The free material cannot be distributed without permission.

What if I want a handout and cannot find it?

Click contact us, and we will help you find the material you need.

Why do you charge more for non-renewing memberships?

When you choose the annual auto-renew option and pay online, it costs less for us to maintain during our administrative hours, so we pass those savings along to you.

If I renew early, do I lose days?

No. If you renew early, you will keep all of the days you have, plus all of the days that you purchase, in your renewal.